1. Agreement
These Terms of Service (the “Terms”) govern your access to and use of the Riplics AI website (riplics.ai) and the Riplics AI application (app.riplics.ai), together the “Service”, operated by Riplics AI (“Riplics AI”, “we”, “us”).
By creating an account, accepting an invitation to a team, or using the Service, you agree to these Terms. If you are agreeing on behalf of an organisation, you confirm that you are authorised to bind that organisation, and “you” means that organisation.
Our Privacy Policy is part of these Terms and explains how we handle your data.
2. The Service
Riplics AI lets you build workflows in which AI agents browse the web, extract information, read documents, call the services you connect, store business records, and take actions you have configured. Workflows can be started manually, on a schedule, by a webhook, or by an incoming email, and can pause for human approval before sensitive steps. We may add, change, or remove features over time; we will not make a material reduction to a paid feature without notice.
3. Accounts and teams
You must provide accurate registration details, keep your credentials confidential, and be at least 16 years old. You are responsible for everything that happens under your account.
Team administrators can invite and remove members, assign roles, and access the workflows, runs, records, files, and audit trails belonging to the team. If you join a team, that administrator controls your access and can see the work you do within it.
Tell us promptly at hello@riplics.ai if you suspect unauthorised use of your account.
4. Your responsibility for what your agents do
Automation acts in your name. You are solely responsible for the workflows you create, the instructions you give, the credentials you connect, and the actions your agents take — including emails they send, purchases they make, content they post, and data they write to third-party services.
You agree to:
- only automate systems and accounts you are authorised to use;
- respect the terms, rate limits, and robots directives of the websites and services your workflows touch;
- use dry runs, budgets, and approval gates where a mistake would be costly or irreversible;
- review agent output before relying on it for a consequential decision;
- comply with all laws applicable to you, including data-protection, marketing, and anti-spam rules.
AI agents can misinterpret instructions and websites change without warning. The Service is a tool, not a substitute for your own review and judgment.
5. Acceptable use
You may not use the Service to:
- break the law, infringe intellectual-property rights, or violate anyone’s privacy;
- access systems or accounts without authorisation, or circumvent security or access controls;
- send spam or unsolicited bulk messages, or scrape personal data for such purposes;
- create or distribute malware, or attack, overload, or disrupt any system, including ours;
- build surveillance, harassment, or deceptive-identity applications;
- resell, sublicense, or provide the Service to third parties except through the team features we provide;
- reverse-engineer the Service or use it to build a competing product;
- evade usage limits, credits, or billing.
We may suspend a workflow, an account, or a team that we reasonably believe violates this section or threatens the security or stability of the Service, and where practical we will tell you why.
6. Third-party services
The Service connects to third-party platforms at your direction. Your use of those platforms remains governed by their own terms, and we are not responsible for their availability, accuracy, or actions. Granting Riplics AI access to an account authorises us to act on that account as your workflows specify. You can revoke access at any time from the Integrations page, or through the provider itself.
7. Your content and our intellectual property
You keep all rights to the workflows, instructions, data, files, and records you bring to or produce with the Service (“Your Content”). You grant us a limited licence to host, process, transmit, and display Your Content solely to operate the Service for you and to comply with the law.
Riplics AI and its licensors retain all rights in the Service itself, including its software, interfaces, models, documentation, and branding. Nothing in these Terms transfers those rights to you.
You are responsible for having the rights necessary to supply Your Content and to let your agents process the data they encounter.
8. Plans, credits, and billing
Some features require a paid plan or consume credits. Prices, included volumes, and credit rates are shown in the application at the time of purchase. Fees are charged in advance for the billing period and, except where the law requires otherwise, are non-refundable.
Credits are consumed as your workflows run, including runs that fail after work has been performed. Budgets and dry-run mode are available to help you control spend, and it is your responsibility to set them appropriately.
We may change pricing with at least 30 days’ notice, effective at your next billing period. You can cancel at any time; cancellation takes effect at the end of the current period. Unpaid accounts may be suspended after notice.
9. Beta features
Features labelled beta, preview, or experimental are provided as-is, may change or be withdrawn at any time, and are excluded from any service commitment.
10. Availability
We work to keep the Service available and reliable, but we do not guarantee uninterrupted operation. We may perform maintenance, and the Service depends on third parties — websites, model providers, and the platforms you connect — whose outages or changes can affect your workflows.
11. Disclaimers
Except as expressly stated in these Terms, the Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty as to the accuracy, completeness, or suitability of agent output. Nothing in these Terms excludes a warranty or liability that cannot be excluded under the law that applies to you.
12. Limitation of liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, goodwill, or data. Our total aggregate liability arising out of or relating to the Service is limited to the amounts you paid us in the twelve months before the event giving rise to the claim. These limits do not apply to fraud, wilful misconduct, death or personal injury caused by negligence, or your obligation to pay fees due.
13. Indemnity
You will defend and indemnify Riplics AI against third-party claims, damages, and reasonable costs arising from Your Content, from the actions your workflows take, or from your breach of these Terms or of applicable law.
14. Suspension and termination
You may stop using the Service and delete your account at any time. We may suspend or terminate access if you materially breach these Terms, if your use creates a legal or security risk, or if your account is unpaid after notice. On termination your right to use the Service ends; you can export Your Content before you delete your account, and we handle remaining data as described in the Privacy Policy.
15. Changes to these Terms
We may update these Terms as the Service evolves. We will update the date at the top of this page and, for material changes, notify you by email or in the application before they take effect. Continuing to use the Service after that date means you accept the updated Terms.
16. Governing law
These Terms are governed by French law, and the courts of France have exclusive jurisdiction over disputes arising from them, without prejudice to any mandatory protections available to you as a consumer in your country of residence.
17. General
These Terms, together with the Privacy Policy, are the entire agreement between you and Riplics AI regarding the Service. If a provision is found unenforceable, the rest remains in force. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or asset sale. Questions can be sent to hello@riplics.ai.